6 Signs Your SMB is Outgrowing Its IT Support System

Whether you have an in-house information technology (IT) team or outsource your IT support to an external provider, there will come a time when your business’ needs have outgrown the system. Here are six signs that indicate it might be time for your small or medium-sized business (SMB) to reevaluate its IT support system:

1. You’re not prepared for disasters

No business is immune to disasters, whether they be natural disasters, power outages, or cyberattacks. If your information technology system isn’t prepared for disruptions, you could lose valuable data or be forced to shut down operations for a period of time. This can cost your business a lot of money in lost productivity and revenue.

2. Employees are unhappy

Your employees rely on your IT system to do their jobs, so when it’s not working properly, it can have a big impact on their morale. If you’re constantly getting complaints about slow computers, frustrating software, or constant downtime, it’s a sign that your employees are unhappy with your current system. Unhappy employees are less productive and more likely to look for other opportunities.

3. There always seems to be a problem

Does it seem like there’s always something going wrong with your IT system? When things aren’t running smoothly, it can be a sign that your system is overloaded and can’t handle the demands being placed on it. If your IT resources are constantly being stretched thin, you’re wasting time and money trying to keep things running rather than focusing on your business goals.

If you have someone in-house managing your IT, they may not have the skills or knowledge to keep up with the latest changes and trends. It’s time to find a provider who can give you the level of service and support you need to keep your business running smoothly.

4. You’re not compliant

There are many regulations that businesses must comply with, such as HIPAA, PCI, and GDPR. If your IT system isn’t compliant with these regulations, you could be facing hefty fines. An managed service provider (MSP) can help you ensure that your system is compliant so you can avoid costly penalties.

5. You’re growing

If your business is growing, congrats! But with growth comes new challenges, and one of those challenges is finding an information technology system that can keep up with your needs. As your business grows, you’ll need more storage, more bandwidth, and more power. If your current system can’t handle the growth, it’s time to upgrade.

6. You’re ready for a change

Even if your current system isn’t necessarily giving you any problems, sometimes a change can be refreshing. If you’re considering making a change to your IT system, an MSP can help you assess your needs and find the right solution for your business.

If you’re experiencing any of these signs, it’s time to evaluate your current IT support system. Managed services providers offer a comprehensive and proactive approach to IT that can help your business be more productive, compliant, and efficient.