Co-managed IT Services is increasingly in demand by businesses of all sizes. The co-managed IT services model involves a single provider managing your IT infrastructure and a second provider providing support and Help Desk services.
This arrangement has many benefits, such as cost savings and improved service levels. It also allows for greater flexibility. However, how can you tell if managed IT services co-managed are the right fit for your business’ needs?
Below is a summary of key differences between managed and co-managed. managed IT services.
IT Services that are co-managed:
1. Two providers will be working with you, each having their own expertise.
2. The one provider manages your IT infrastructure while the other offers support services and help desk.
3. Because you only pay for what you use, co-managed IT services are often more affordable than traditional managed services.
4. The model allows for improved service as each provider is able to focus on their specific area of expertise.
5. Because you have the ability to mix and match different services, co-managed IT services are more flexible.
Managed IT Services
1. One provider will manage and maintain your entire IT infrastructure.
2. Because you are paying for all the services provided by the provider, managed IT services may be more expensive that co-managed.
3. Because the service provider has to be available to all your IT infrastructure, this model may result in lower levels of service.
4. Management IT services are less flexible because you have to accept the terms and conditions of the provider.
5. For businesses that don’t have sufficient resources or the time to maintain their IT infrastructure, managed IT services may be an option.
What model do you think is best? Your specific requirements and budget will determine the answer.
A co-managed IT solution may work for you if cost savings are a priority and service quality is a concern. A managed IT service may be better if your entire IT infrastructure needs are being handled by one company.