Basic Practices of Business Communication
Jordan Sudberg is a pain management specialist passionate about helping people reduce the burden of chronic pain. His blog offers readers many tips and tricks to take control of their pain, manage it, and even get rid of it. One of his latest posts gives an overview of business communication skills that can help readers succeed in professional interaction. These simple practices will bring more success into your life, from listening diligently and remembering names to staying calm and making a good impression.
1. Be Open and Honest
When it comes to business communication, one of the most important things is to be open and honest. Being honest with your clients means that you will be able to deliver the best quality of work and will make sure that you are paying attention to their needs. This can also help you build a long-lasting relationship with them. Be open about your knowledge and skills, what you can do for them, and how much you charge for your services. You will make sure that they are happy with the quality of your work through this practice of business communication.
2. Keep Messaging Clear and Simple
Jordan Sudberg states that business communication aims to get your point across to the correct person. For this, you need to keep your message as clear as possible. The less complicated you make things for your audience, the better they will understand what you are trying to say. This will also help them retain important information and remember it later on.
3. Prioritize Punctuality
Sudberg shares a story about a colleague who was late for work one day. The boss was not happy, but the man had been running late for work for quite some time. The boss thought that the man should have known better than to be so late and should have been more punctual.
Sudberg argues that being on time is important and that people should not feel bad about being late. He states that he thinks this way because he is a person without many responsibilities, which means he has no other commitments or obligations other than to work at his job and get home in time to see his family. He says that if he were running late, it would be because of an emergency or an unavoidable situation, something beyond his control and something that he cannot change right away.
4. Don’t Just Inform; Inspire and Engage
There are various ways to communicate with your clients, such as email, phone calls, and face-to-face meetings. All of these are effective in different ways. When it comes to email communication, you should keep the length of emails short and simple. You mustn’t bombard your clients with emails; instead, you should be clear and concise.
Business communication aims to get your point across to the correct person. For this, you need to keep your message as clear as possible. The less complicated you make things for your audience, the better they will understand what you are trying to say. This will also help them retain important information and remember it later on.